Also, this Policy establishes a framework to ensure that a series of quality goals and targets are set and checked every year.

 

To do so, IRIUM’s senior executives have established the following commitments:

 

• Observe the current laws on quality, as well as other requirements that the company may voluntarily adhere to with its clients.

• Ensure our clients’ full satisfaction, encouraging IRIUM’ s employees to place customer satisfaction at the heart of their work.

• Open and maintain communication channels with our stakeholders to understand their needs and expectations and guide us towards their satisfaction.

• Constantly develop our employees’ qualifications and skills.

• Guarantee the analysis and follow-up of the relevant processes, establishing the necessary improvements as required, based on the targets set and results.

• Set targets that focus on improving our performance in quality, and the constant improvement of the processes and activities regulated under the Management System set forth in this Policy.

 

IRIUM’s Policy is constantly evolving in our company. This is why it is regularly revised and adjusted, it is always in a visible place for the entire staff and it is explained to be understood across the board.