Irium
Operation Center
(IOC)
The IOC is the centre of operations from where we provide services to our customers ensuring that their systems are correctly configured and in optimal working order.
Continuous monitoring
Fault
detection
Incident response
Reports
Maintenance
Analysis
We use innovative monitoring tools that allow us to manage our customers' infrastructures including disk and tape storage, server hardware and operating systems.
These tools meet the highest quality standards and agreed service levels. We also have Business Intelligence tools for all our projects.
Structured in levels of specialisation to provide our N1 and N2 services in a PROACTIVE way.
Composed of a multidisciplinary team with a long experience in operation, technology and system administration.
Located in Madrid, in Las Tablas, it has an efficient infrastructure in terms of communications and security.