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Managed Services
digital service desk
SOPORTE REMOTO
We create a unique contact point – SPOC- between users and IT department of our clients, by managing incidents and users’ questions.
Digital Service Week dedicated or shared and organized to offer optimum attention and reach the most efficacy under ITIL standards.
Coverage 24/ 7 with different communication channels, attention in different languages and HA infrastructure.
Our multitasking team is focused in a multi-client platform.
We adapt to our customers' top demand.
Resolution of Level 1 and Level 2 incidents.
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